Shipping policy

 

 

Processing and Transit Times

• Orders shipping to an address different than a billing address will be charged in full and has to confirmed before shipping your order.
• To avoid delays please make sure the shipping address is verified with your credit card issuer. In-stock items typically take 1-14 business days to deliver.
• In-stock items take 1-2 business days to prep for delivery regardless of delivery method
• Special/custom order or back order dates are estimates and subject to change
• Deposits on special/custom orders are not refundable regardless of the cancellation date
• Tracking is sent via email with the tracking number and carrier’s website to track online

Standard Delivery Service for the United States of America

A delivery appointment is typically scheduled 1- 4 business days after we confirm orders with our customers

The freight carrier will call in advance to schedule a delivery appointment, generally within an 8-hour window

Items will be delivered inside the complex/residence and we do not take any items upstairs. ( Unless is confirmed for custom shipping quote )

Assembly and debris removal are not included in this service

Not all areas are serviceable for our upgraded inside delivery. A notification will be sent prior to shipping any order if the requested shipping method is not available.



Disclaimer
All items are subject to availability. Items on the site are available to purchase but may be sold out at the time of purchase due to the inventory depleting at the warehouse. Items that are sold out can be reserved for the next shipment or refunded in full. Any aid in the form of lifting, assembling, debris removal or installation is done under the sole volition of the customer Any damages incurred by aiding the delivery agent while the delivery, assembly, debris removal, installation, or inspection is being conducted are the responsibility of the customer Multiple item orders may be delivered at different times, please make note if all items have to be delivered simultaneously Customer should not, in any way, attempt to complete a paid service on their own if delivery, assembly, debris removal, installation, or inspection take longer than the allotted time and is rescheduled

If you discover damages after the delivery is made, you must contact Customer Care within 48 hours By sending us an email to Contact@RoomandCloset.com otherwise we can not accept your claim.